1. Delete the exhibitor from the booth they are attached to.
Bring up the booth, the exhibitor ID is highlighted.
Hit the delete button on your keyboard.
2. Go to the exhibitor's record - expo tab.
Enter a 1 (or the number of booths cancelled) in # cancelled field.
Enter the amount of forfeiture (cancellation fee).
Please be sure you have a forfeiture code established for cancellation fee.
Enter the cancellation date.
3. Go to file, exhibitor payments.
Create a new transaction for the exhibitor
Enter the refund amount in the adjustment field.
Please be sure you have an adjustment code established for refund.
The adjustment amount will be a positive value.