RelayFax Pro is a powerful Client/Server and Desktop fax software solution that automates the process of sending, receiving, and managing fax traffic for your entire network. By integrating with any existing email system, RelayFax users have full faxing capabilities directly from their desktops. RelayFax gives you the ability to analyze fax patterns, create cost efficient faxing policies and provide permanent records of your network fax traffic. Best of all, RelayFax quickly pays for itself by lowering material costs and increasing worker productivity. For information, log on to their web site www.altn.com
Please note: Relay Fax does NOT support long document names (more than 8 characters)
To download a 30 day trail period of Relay Fax, go to www.altn.com
Prior to installing Relay Fax, you must have...
a designated email address for Relay Fax. At Semarca, we use email@example.com.(typically you must involve your service provider)
You will also need the phone number to be used as the fax.
Also the domain name or IP address of the mail server
Relay Fax downloads into a set up file, which means that it will install itself. So all you will have to do is go to the file you downloaded and double-click on it.
While installing you will be asked a variety of questions, we have done our best to give you some insight to those questions:
INSTALL - you should be able to accept all the defaults.
select components - choose both
"ready to install"
RelayFax Pro Install
We recommend Relay Fax be an auto service - if your system will handle services. This means that every time the computer is turned on/off, Relay Fax will automatically be started.
Enter your association name in both fields
Enter the association fax and phone numbers
Enter the domain name or IP address - SMTP HELO domain is typically the association web page
Who is sending the mail? Typically from the name of your association
If there is a problem with the email, who should be the default address (within your association) so an individual can be notified that mail was returned.
Print Driver Set Up
Verify the association info is correct
Do you want to share an address box for everybody, you can go back later and create this if you want
check that you want the system to check for future updates automatically.
Once the computer is re-started, look at the task bar in the bottom right hand corner and you should see a yellow fax machine. Right click on the icon and start RelayFax.
Notice the icons on the top tool bar
Hammer = settings
Envelope = mail source and rules
Paper clip = attachments
Head = users
Alarm clock = scheduling options
Do not select auto account creation!
Once you have completed the download process, you must complete the following steps within SAMS.
Go to file > association info > detail tab and enter RelayFax in the fax software field. Please put the cap lock before you type RELAYFAX.
Then on the report names tab, enter the assigned email address.
SAMS is programmed to determine which fax numbers are local. In order for SAMS to accomplish this, you must first add all the prefixes that would be local to your calling area within your specific area code.
SAMS looks at the area code located within the association info detail tab. It will then look at all the prefixes at look-up codes > individual > telephone prefixes.
Once relay fax is installed and working, go to My Computer and then to the Relay Fax folder. In here you will find a folder called APPS which contains a file called RelayFax.INI . Please print this file as it contains all of the information about relay fax as it was installed.
SEMARCA no longer supports RelayFax with technical support.