How to Use Relay Fax

If you need instructions on how to send a group fax through SAMS, please see How to Send a Group Fax.

Once you have exported the group fax and SAMS has sent it to the RelayFax Server, you must physically go over to the RelayFax Server and complete these steps in order for your fax to be sent.

1. open the broadcast fax wizard

In RelayFax, click "Create broadcast fax..." on the Tools menu, or click the Broadcast Fax icon on the toolbar.  This will open the Broadcast Fax Wizard.

2. choose the recipient list

Click the "Browse" button and navigate to the text file containing the fax numbers.  This will more than likely be located in Q:\dapps\memb\data\out.  After this step is completed RelayFax will display the first several entries to which the broadcast fax will be sent.  Click "Next"

3. choose the fax image or document that will be sent

Click "Browse" and navigate to the fax image that you wish to send, or click the checkbox next to "This broadcast fax consists of a cover page only" if you want to send a "cover page only" fax (the cover page will be chosen in the next step).  Click "Next".  

Note: It is recommended that you save your attachment document in the same folder (Q:\dapps\memb\data\out) as the text file so that it is easier for you to find it.

4. Choose the cover page

Choose the cover page for the fax.  If you need to create a new cover page or edit an existing one, click the Advanced button to open the Cover Page dialog.  If you don't want to include a cover page with the broadcast fax then click the checkbox next to "I do not wish to use a cover page".  Click "Next".

5. choose the fax template

Choose the fax template to use for the fax.  If you need to create a new template or edit an existing one, click the Advanced button to open the Templates dialog.  If you don't want to use a template with the broadcast fax then click the checkbox next to "I do not wish to use a fax template".  When you choose not to use a template RelayFax's default settings will be used instead.  Click "Next".

6. enter the sender information

a. Enter the Sender's name.

b. Enter the sender's email address.  RelayFax will send any system or error messages regarding the broadcast to this address.

c. Choose a billing code for the broadcast. (More than likely you can skip this step.)

d. Specify a priority value from "0" to "100" for this broadcast.  The order in which faxes are sent is determined by their priority value-- "0" being the highest priority and "100" being the lowest.  The default value for normal and broadcast faxes is "50".  If you want normal faxes to be sent before broadcast faxes then specify a number greater than 50 in this control.

e. Click "Next".

 

7. Begin the broadcast

Click the "Finish" button to start broadcasting your fax.  Your fax is now being sent.